Small Gestures - Big Results


Sometimes it’s the little things that transform people’s lives. Remember the saying; what goes around comes around.

In your quest for the bigger profit/loss picture are you missing the things that really matter? 

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7 Habits Of Highly Ineffective Leaders


Everyone has had a horrible boss. There are times that you might feel like one of those hated bosses. Here is a list of 7 habits that all ineffective leaders share to make sure you’re avoiding them. 

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Choosing A New Location For Your Business


There are many reasons why a business might need to find a new location, from the redevelopment of their existing building to simply outgrowing the capacity of their premises.

Whatever the reason, location can be a critical factor in business success and it pays to give it careful consideration before signing the lease or purchase agreement. 

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Can You Really Create Customers For Life?


Customers come and go. Competitors lure them away with offers that are sometimes impossible to match. Yet, the concept of ‘customers for life’ is tantalising, it’s something we’d like to have if only we could.

Perhaps if we view this concept as a target - something to aim for - it might be possible to get there.  

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Social Listening

We’ve heard it before - listening and hearing are two very different things.

If you are one of the growing number of businesses that are utilising the advantages of social media, you should appreciate that it is vital to listen to your customers, actively hear what they are saying and then act upon it. 

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