Different customers have different needs.
While a small proportion of your customers provide the majority of your business income, a much larger number contribute a lot less.
Join us and we'll show you how to classify your customers into groups. Focus more on your A class customers and be less distracted by those customers who provide a low return.
Targeting and nurturing the individual needs of your customers can help you make the most of your diverse customer list and increase your overall profits.
A business must continue to grow to stay healthy and that means finding new business.
Discover some great ways of finding new sources of business with an emphasis on the ways that generate growth in your business without growing your costs.
Learn how to set growth targets for your business and measure your progress. We will also provide you with a process for analysing your business, making it easy to decide the best ways for you to achieve growth.